Cyber Advisors

Cyber Advisors Inc, (CAI) located in Maple Grove, MN, is looking for a Senior Network Engineer. CAI is a privately owned growing IT managed services provider (MSP) business that specializes in a very high-quality, customer-focused approach to designing, managing, and maintaining our customer's IT environment. Cyber Advisors has been a trusted solutions provider for 20 years and is partnered with many of the top technology companies in the industry including Microsoft, Dell Technologies, Arctic Wolf and Fortinet.

In this position you will be the trusted technology advisor for several of our key accounts. You will drive and execute the plan to best take care of the client utilizing our platform of best in class technology tools as well as utilizing the team of the service technicians on our service desk and NOC team.

Why do clients of all industries and size choose us as their technology service provider?

We have invested a tremendous amount of time to develop our technology, processes, and support platform. We are continuously adding to our team of outstanding individuals to facilitate our growth. Clients love our team approach to serving their account using multiple layers of support.

You can learn more about us at www.cyberadvisors.com

Responsibilities:

- Provide primarily remote and on-site support to our clients.

- Proactively anticipate, pre-empt, diagnose, and solve hardware, network, and software problems.

- Develop and maintain knowledge of customer's specific business environment.

- Perform major technology platform migrations

Required Qualifications:

- Passion for great customer service.

- Curiosity and love of technology and the ways in which clients can use technology to better their company's performance

- Excellent communication skills.

- Ability to balance multiple priorities and/or projects simultaneously.

- Proven ability to work with little or no supervision

- High quality, detail-oriented approach to work.

- Well developed organizational skills.

- Reliable and punctual.

- Ability to quickly learn new technologies.

- Interest in building a long term career position.

Essential Skills / Experience:

- Bachelor Degree in Computer Science or commensurate work experience Preferred

- A+, Network+, or similar IT certification or working toward it

- 5+ years IT experience

- Strong knowledge of TCP/IP and networking fundamentals

- Broad knowledge of Windows Server, Active Directory, and Exchange

- Broad knowledge of Windows Desktop OS & MS Office Suites

- Experience with network security, anti-virus, and firewalls.

Compensation / Benefits:

- Competitive salary depending on skills and experience.

- Vacation and PTO.

- Employer paid Health and Dental Insurance for CAI employee.

- Great opportunities for career advancement

- 401k with employer matching

- Paid time off to train for continuing education

- Disability and Life Insurance

- Bonuses eligible

About Cyber Advisors:

Cyber culture is like no other. First and absolutely foremost, we believe in taking care of our employees and their families. Whether we are blowing off steam on the company-owned boat club, gathering for a fun summer family picnic, or hosting sales –vs- engineering paintball war, we play just as hard as we work. We believe good things come to those who sweat.



**This position requires vaccination per guidelines set forth by numerous clients that this position will service**